Frequently Asked Questions

demoforge is an AI-powered interactive product demo creation tool that enables businesses to create engaging, step-by-step demonstrations without coding. You record your screen, add interactive hotspots and step guides, and share or embed the results anywhere.

Sign up for free, go to your Dashboard, click "Create New Demo", record your screen using our Chrome extension, add hotspots and step descriptions, then publish or embed your demo.

No. demoforge is designed for non-technical users. The Chrome extension handles recording automatically, and our editor makes it easy to add hotspots and descriptions without any coding.

Unlike static videos, interactive demos allow viewers to click hotspots, navigate step-by-step, and explore at their own pace. This increases engagement and helps viewers understand your product faster.

The Free plan includes 100 API calls per month with no credit card required. You can create unlimited demos but generation is limited to your monthly API quota.

We accept all major credit cards (Visa, Mastercard, American Express) through our secure payment processor. All payments are processed securely with PCI-DSS compliance.

Yes, you can cancel your subscription at any time from your Profile page. Your plan remains active until the end of the billing period. No long-term commitments required.

Yes, we offer a 30-day money-back guarantee for all paid plans. If you are not satisfied, contact our support team within 30 days of purchase for a full refund.

demoforge provides a REST API that allows you to programmatically create and manage demos. Generate API keys from your Profile page. Each API call consumes one credit from your monthly quota.

Yes. demoforge generates responsive embed code that works on any website, blog, Shopify store, Webflow site, or any platform that supports HTML embeds.

Yes. We use industry-standard encryption for all data in transit and at rest. Your uploaded recordings and generated demos are stored securely and can be deleted at any time. We never share your data with third parties.

You can reach our support team via email at support@demoforge.tech. We typically respond within 1-2 business days. Pro and Enterprise customers receive priority support.