Last updated: October 03, 2026
The data controller for this Service is:
| Purpose | Legal Basis |
|---|---|
| Provide and maintain Service | Contract performance |
| Billing and payment processing | Contract performance |
| Customer support | Contract performance / Legitimate interest |
| Service notifications (billing, security, policy updates) | Legitimate interest |
| Security and fraud prevention | Legitimate interest |
| Product optimization and analytics | Legitimate interest |
| Legal compliance | Legal obligation |
We may aggregate or de-identify data for statistical analysis. Such data cannot be traced to specific individuals.
| Type | Purpose | Can be Disabled |
|---|---|---|
| Strictly Necessary | Maintain login, core functionality | No |
| Functional | Language preferences, personalized settings | Yes |
| Analytics | Anonymous usage statistics, product optimization | Yes |
| Marketing (optional) | Targeted advertising and performance measurement | Yes |
We use privacy-respecting analytics tools to measure anonymous usage statistics. You can adjust your preferences through your browser settings or our Cookie Preference Center.
We do not sell your personal information, including "sale" as defined by applicable laws such as CCPA. We only share information in the following circumstances:
If a security incident affecting your rights occurs, we will notify you and relevant regulatory authorities within 72 hours of discovery. Please keep your account credentials secure and do not share them with others.
| Data Type | Retention Period | Disposal on Expiry |
|---|---|---|
| Account Information | During active period; 2 years after account deletion | Delete or anonymize |
| Transaction Records | As required by law (typically 7 years) | Delete or archive |
| Support Records | 3 years | Secure deletion |
| Security Audit Logs | 12 months | Secure deletion |
To exercise the following rights, contact us. We will process your request within 30 calendar days.
| Right | Description |
|---|---|
| Right to Know | Understand what data we collect and use |
| Right to Access | Obtain a copy of your personal data |
| Right to Rectification | Correct inaccurate or incomplete information |
| Right to Deletion | Request data deletion under specific conditions |
| Right to Restrict Processing | Pause data processing under specific circumstances |
| Right to Data Portability | Obtain your data in machine-readable format |
| Right to Object | Object to processing based on legitimate interest or marketing |
| Right to Withdraw Consent | Withdraw consent for consent-based processing |
If you believe we have not handled your data properly, you have the right to lodge a complaint with your local data protection authority.
With your consent, we may send marketing information related to our product updates and promotions via email, SMS, or in-app notifications. You can opt out at any time by clicking the "unsubscribe" link in emails, disabling marketing notifications in Account Settings, or contacting us. Opting out does not affect service-essential notifications (such as billing, security alerts).
Our servers and service partners are primarily located in the United States. For cross-border transfers, we protect data through:
This Service is for users who are at least 18 years old. We do not knowingly collect information from minors below this age. If you believe your child has provided us with information, please contact us immediately and we will delete it as soon as possible.
This Service may contain links to third-party websites or integrate with third-party services. This Policy applies only to information we directly collect. We are not responsible for third parties' data practices and recommend reviewing their policies before using their services.
If material changes occur, we will notify you at least 15 days in advance via platform announcement or your registered email, and update the "Last Updated" date at the top of this page. Continued use after the effective date constitutes acceptance of the updated Policy.